Frequently asked questions
- What is the delivery time of my portrait?
That depends on your wishes regarding the portrait. When you order a charcoal portrait and instantly transfer the down payment, you will have your portrait within three weeks.
- Will the portrait be sent by post?
Yes. The portrait is securely packaged and delivered to the address of your choice.
- Is VAT included in the price?
Yes, all prices include VAT.
- What are shipping costs?
I live and work in Italy, so all parcels will be sent from there. All prices include shipping costs, but there is a down payment of €15.00 to cover the costs of paper and materials.