Frequently asked questions

  1. What is the delivery time of my portrait?
    That depends on your wishes regarding the portrait. When you order a charcoal portrait and instantly transfer the down payment, you will have your portrait within three weeks.
  2. Will the portrait be sent by post?
    Yes. The portrait is securely packaged and delivered to the address of your choice.
  3. Is VAT included in the price?
    Yes, all prices include VAT.
  4. What are shipping costs?
    I live and work in Italy, so all parcels will be sent from there. All prices include shipping costs, but there is a down payment of €15.00 to cover the costs of paper and materials.

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